Where To Go Burn Music Off The Internet

I can’t burn music onto blank CD’s!?
My laptop crashed 6 months ago & when the store fixed it they said all they didnt do was put my burning software on. This is my first attempt to burn music & it says ERROR for each song when i use Windows Media Player and EXPRESS BURN..I dont use itunes. I just want to be able to burn my songs onto a blank CD. Could i be missing something more internal then just a program?
I have already downloaded all the free Software off the internet and they all say the same thing when the song is being burned
ERROR
It sounds like it has nothing to do with software. It is most likley a firmware issue. Firmware is the set of files the tell the computer what a piece of hardware is and how to use it. Try going to the manufaturers website. All major PC manufacturers have a ‘downloads’ section where you can get the right firmware for your CD-RW. You should just be able to say what model your computer is and the website will give you the correct firmware.